Microsoft 365 backup
Plus and Complete include Microsoft 365 backup. It is available as an add-on for Core.
Services
Backup and recovery
Plus and Complete include Microsoft 365 backup and quarterly restore testing. Microsoft 365 backup is available as an add-on for Core. Device and server backup are quoted separately.
What it covers
What is backed up depends on your plan and the add-ons you choose.
Quarterly restore testing
Plus and Complete also include quarterly restore testing.
Annual recovery tabletop exercise
Complete includes an annual recovery tabletop exercise.
Devices, servers and other providers
Device and server backup are quoted separately. Backups of business systems run by another provider need an agreed scope with the responsible provider.
What each plan includes
Microsoft 365 backup is in Plus and Complete. Disaster recovery is outside every plan.
| Service | Core | Plus | Complete |
|---|---|---|---|
| Microsoft 365 backup | |||
| Microsoft 365 backup | Add-on | Included | Included |
| Annual recovery tabletop exercise | |||
| Annual recovery tabletop exercise | Not included | Not included | Included |
| Ordinary after-hours helpdesk, projects and disaster recovery | |||
| Ordinary after-hours helpdesk, projects and disaster recovery | Not included | Not included | Not included |
- Microsoft 365 backup
- Plus and Complete include quarterly restore testing.
- Ordinary after-hours helpdesk, projects and disaster recovery
- Projects, migrations, extended incident work and disaster recovery are scoped and quoted separately.
Optional or quoted separately
- Device backup and server backup are optional add-ons, quoted separately.
- Disaster recovery and extended incident work are scoped and quoted separately.
Questions
Common questions
Which plans include Microsoft 365 backup?
Plus and Complete include Microsoft 365 backup with quarterly restore testing. Microsoft 365 backup is available as an add-on for Core.
Are computers and servers backed up?
Device and server backup are not part of a monthly plan. They are optional add-ons, quoted separately to match the devices and systems you need covered.
Is disaster recovery included?
No. Disaster recovery is scoped and quoted separately. Complete includes an annual recovery tabletop exercise.
Talk to CRYPTON about backup and recovery
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