Keep accounts and staff access current
Review mailbox, shared-file and practice-account access when someone joins, changes roles or leaves, including administrator handovers.
Managed IT and cybersecurity
IT support for accounting practices
When files, devices or email interrupt client work, CRYPTON helps your practice get the IT support and practical security controls it needs.
When IT interrupts client work
When files will not open, the whole team can get pulled away from client work. Colleagues try to help, the calls keep coming and the work stays unfinished.
Practical help with the IT behind your client work
CRYPTON helps with everyday support and the security basics that keep client work moving. We start with the issue your team is facing and agree what support is needed.
Get help with everyday IT problems
Get support with computers, accounts and the applications people use to do client work, including coordination with suppliers where needed.
Check suspicious emails and payment changes
Talk through practical ways to check an unusual email, sign-in or request to change bank details before acting.
Understand backup and recovery
Identify which systems matter during deadline work, what is backed up and what to ask about recovery.
Make practical technology improvements
Plan changes around how your team handles client information, access and everyday work.
Start with the problem your team needs solved
You do not need to complete the health check first. Talk to CRYPTON about the systems your team relies on and where work gets interrupted.
Tell us what is getting in the way
Describe the day-to-day IT issue or change your practice is dealing with.
Agree what help is needed
Discuss the systems involved, what CRYPTON can take on and any other providers who need to be involved.
Leave with a clear next step
Confirm the scope and responsibilities before any work begins.
Questions
Questions about accounting practice IT support
Do we have to complete the check first?
No. Contact CRYPTON directly to discuss your IT needs. The check and guide are optional starting points.
Can you help if we already have an IT provider?
Yes. We can discuss a specific concern or a planned change of provider. Agree the scope and responsibilities before any work begins.
What does the first conversation cover?
The systems your team relies on, where work gets interrupted and what you need help with. Then you can agree a sensible next step and who is responsible for it.